ABOUT US

ABOUT US

We diverse verticals with intelligent business operations

Weera Empire Sdn. Bhd. is an Business Process Outsourcing company, with the ability to cater for diverse verticals with intelligent business operations. We specialize in Contact Center services, Telemarketing services, Appointment setting services & complete Sales Pipeline management.

Weera Empire Sdn Bhd delivers meaningful business outcomes and orchestrates exceptional experiences for our clients. Our ability to scale rapidly and provide tailored, industry-specific solutions across functions and geographies has enabled us to drive significant ROI for our clients through the years.

Our clients range from fast growing SMEs to global brands. Our service combines high quality and knowledgeable agent teams, unprecedented flexibility to up or downscale campaigns and a commitment to exceed client expectations on every project we undertake. It’s not rocket science but it works, every time.

"We Speak Your Customer Language"

Our Vission

TO be the preferred outspurcing partner in providing world class business process solutions. We understand that every business is unique, and therefore, we offer customized solutions tailored to meet the specific needs of our clients.

We understand the importance of data security and have implemented robust security measures to ensure that our clients’ data is secure. We offer our services at a reasonable cost, ensuring that clients receive maximum value for their investment.

Our Mission

Our mission is to achieve customer excellence with sustainable talent development. WESB is your go-to agency for worry-free business operations outsourcing. We achieve this by having a strong commitment to our craft, empathy for our employees, and open communication with our clients — a tried and true formula for increased efficiency and productivity. At WESB, we understand the critical role that customer service plays in building strong relationships and fostering loyalty. That’s why we offer a comprehensive range of call center outsourcing solutions designed to exceed your expectations and leave a lasting positive impression on your customers.

Meet the Team

Team (1)

Anas Suhail

Managing Director

A leader, experienced in Marketing & Sales in business field for more than 15 years. Former teacher

Team (3)

Prema Sandirajah

Head of Operation

Lead operation for global client and experienced in marketing, sales dan customer service for more than 10 years.
Team (2)

Farhan Jailani

General Manager

Former engineer and experienced in management, engineering & marketing for more than 8 years.