Privacy Policy

1. Introduction

At Weera Global, we respect your privacy and are committed to protecting your personal data. We understand the importance of maintaining the confidentiality, integrity and security of the information entrusted to us.

This Privacy Policy explains how Weera Global collects, uses, processes, stores, discloses and protects personal data when you visit our website, engage with our services, communicate with our team, apply for employment opportunities or otherwise interact with us.

As a next-generation Global Business Services (GBS) partner, we operate across markets and work with clients, employees, business partners and service providers internationally. We are committed to handling personal data responsibly and in accordance with applicable data protection and privacy laws.

By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

2. About Weera Global

Weera Global is a global business services and shared services provider headquartered in Malaysia, supporting businesses through a range of workforce, technology, operational and business support solutions.

For the purposes of this Privacy Policy, “Weera Global”, “we”, “our” or “us” refers to the relevant Weera Global operating entity responsible for collecting or processing your personal data.

Our operating entities include:

  • Malaysia: Weera Empire Sdn. Bhd. (trading as Weera Global).

  • Singapore: Weera Pte. Ltd. (trading as Weera Global Singapore).

The relevant entity responsible for processing your personal data may depend on your location, the services you engage with and the nature of your relationship with us.

3. Personal Data We Collect

We may collect and process different categories of personal data depending on how you interact with us.

This may include:

3.1 Personal Identification Information

  • Full name

  • Job title and designation

  • Nationality and country of residence

  • Contact details, including email address and telephone number

  • Identification or verification details, where required for our services

3.2 Professional and Employment Information

  • Employment history and work experience

  • Educational qualifications and professional certifications

  • Curriculum vitae (CV) and resumes

  • Skills, competencies and professional references

  • Employment eligibility and relevant documentation

3.3 Business and Commercial Information

  • Company name and business address

  • Business contact information

  • Designation and professional responsibilities

  • Contractual and service-related information

  • Billing, invoicing and transaction details

3.4 Technical and Website Information

  • Internet Protocol (IP) address

  • Browser type and operating system

  • Device information

  • Website usage and browsing activity

  • Cookies and similar tracking technologies

  • Referral sources and website interaction data

3.5 Other Information

We may also collect information that you voluntarily provide through enquiries, contact forms, applications, surveys, events, business communications or other interactions with us.

Where necessary for specific services, we may process additional categories of personal data, subject to applicable laws and appropriate safeguards.

4. How We Collect Personal Data

We may collect personal data through various channels, including:

  • Directly from you when you submit enquiries, forms, applications or other information through our website.

  • Through email correspondence, telephone calls, meetings and other business communications.

  • When you apply for employment or recruitment opportunities.

  • Through our engagement with clients, business partners and service providers.

  • From publicly available professional platforms, directories and sources, where permitted by applicable laws.

  • Through cookies, website analytics and other digital technologies.

  • From third parties who are authorised to provide personal data to us.

Where personal data is provided to us on behalf of another individual, you are responsible for ensuring that you have the necessary authority or permission to share that information, where required by applicable law.

5. How We Use Your Personal Data

We may use your personal data for the following purposes:

5.1 Business Operations and Services

  • Providing and managing our business services.

  • Responding to enquiries and service requests.

  • Managing client relationships and business partnerships.

  • Delivering workforce management, HR, payroll, recruitment, technology and other business support solutions.

  • Administering contracts, transactions and service arrangements.

5.2 Communication and Business Development

  • Responding to questions, feedback and requests.

  • Sharing relevant company updates, service information and business announcements.

  • Managing marketing, promotional and networking activities.

  • Maintaining professional relationships with clients and business contacts.

5.3 Recruitment and Employment

  • Processing job applications and recruitment enquiries.

  • Assessing candidate qualifications and suitability.

  • Coordinating interviews and recruitment activities.

  • Managing employment-related administration, where applicable.

5.4 Website Management and Improvement

  • Operating, maintaining and improving our website.

  • Monitoring website performance and user experience.

  • Understanding visitor interactions and website traffic.

  • Identifying and addressing technical issues, security risks and potential misuse.

5.5 Legal, Regulatory and Security Requirements

  • Complying with applicable legal and regulatory obligations.

  • Maintaining business records and documentation.

  • Preventing fraud, unauthorised access and other unlawful activities.

  • Establishing, exercising or defending legal claims.

  • Protecting the rights, property and security of Weera Global and relevant individuals.

We will only process personal data where we have an appropriate legal basis under applicable data protection laws.

6. Disclosure of Personal Data

We may disclose or transfer personal data to relevant parties where necessary for legitimate business purposes, service delivery or legal compliance.

These parties may include:

  • Our subsidiaries, affiliates and related operating entities.

  • Clients and authorised business partners.

  • Recruitment agencies and employment-related service providers.

  • Third-party technology, software, cloud hosting and IT infrastructure providers.

  • Professional advisers, auditors and consultants.

  • Banks, payment service providers and financial institutions.

  • Government authorities, regulatory bodies and law enforcement agencies, where required or permitted by law.

We take reasonable steps to ensure that third parties receiving personal data are subject to appropriate confidentiality, security and data protection obligations.

We do not sell your personal data to third parties.

7. International Data Transfers

As a global business services provider, Weera Global may process and transfer personal data across different countries and jurisdictions to support our operations and deliver services to clients.

Your personal data may therefore be transferred to or accessed from countries outside your country of residence.

Where international transfers are necessary, we will take reasonable and appropriate measures to ensure that such transfers comply with applicable data protection laws and that suitable safeguards are implemented to protect your personal data.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including business, contractual, operational and legal requirements.

The retention period may vary depending on:

  • The nature and purpose of the information collected.

  • The duration of our business or contractual relationship.

  • Applicable legal, regulatory and reporting requirements.

  • The need to resolve disputes or enforce agreements.

  • Legitimate business and security requirements.

When personal data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to applicable legal obligations.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, enhance user experience and understand how visitors interact with our website.

Cookies may be used for purposes such as:

  • Ensuring essential website functionality.

  • Remembering user preferences.

  • Analysing website traffic and performance.

  • Understanding visitor behaviour and engagement.

  • Supporting website optimisation and marketing activities, where applicable.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of our website.

Where required by applicable law, we will obtain consent before placing non-essential cookies or using similar tracking technologies.

10. Data Security

We are committed to protecting personal data against unauthorised access, collection, use, disclosure, alteration, loss or destruction.

We implement reasonable technical, organisational and administrative safeguards appropriate to the nature of the personal data and the risks associated with its processing.

These measures may include access controls, confidentiality obligations, security monitoring, system protection and other relevant information security practices.

While we take reasonable steps to protect personal data, no method of electronic transmission, internet communication or information storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights concerning your personal data.

These rights may include:

  • Right of Access: Request access to personal data that we hold about you.

  • Right to Correction: Request the correction of inaccurate, incomplete or outdated personal data.

  • Right to Withdraw Consent: Withdraw consent where processing is based on your consent.

  • Right to Erasure: Request the deletion of personal data where applicable under relevant laws.

  • Right to Restrict Processing: Request restrictions on certain processing activities where legally available.

  • Right to Data Portability: Request a copy of your personal data in a portable format where applicable.

  • Right to Object: Object to certain processing activities, including direct marketing, where applicable.

To exercise any of these rights, please contact us using the details provided in this Privacy Policy.

We may need to verify your identity before processing your request. Certain requests may be subject to legal restrictions, exemptions or other applicable requirements.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services for your convenience and reference.

These external websites operate independently and may have their own privacy policies, terms and conditions and data protection practices.

We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

13. Children’s Privacy

Our website and business services are primarily intended for businesses, professionals and individuals of working age.

We do not knowingly collect personal data from children unless such collection is necessary, lawful and appropriately authorised under applicable data protection laws.

If we become aware that personal data has been collected from a child without the required authorisation, we will take reasonable steps to address the matter in accordance with applicable laws.

14. Updates to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our business operations, services, technology, regulatory requirements or data protection practices.

Any updates will be published on this page together with the revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to remain informed about how we manage and protect your personal data.

15. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way we collect, use and process your personal data, please contact us through the following channels:

Weera Global

Website: https://weeraglobal.com

Email: hello@weeraglobal.com

Malaysia:
Weera Empire Sdn. Bhd.
(Trading as Weera Global)

Singapore:
Weera Pte. Ltd.
(Trading as Weera Global Singapore)

We will make reasonable efforts to respond to privacy-related enquiries and requests within the timeframes required by applicable laws.